The Human Relations Management division of a major federal government agency needed to migrate its legacy human resources technology platform to the cloud and at the same time enhance core business functionality. By doing so the agency could more effectively and efficiently achieve its recruiting objectives and improve employee service management for its existing 60,000+ employees. To better achieve this goal, the organization realized it also needed to improve analytical capabilities to provide faster, more accurate insights into operational performance.
Agility Technologies was hired to assess the viability of Salesforce as a suitable platform for this modernization effort and to develop a solution design and strategic roadmap for the eventual implementation.
The Solution
To deliver on these objectives, Agility conducted a high-level analysis of the existing technology platform. Through several in-depth working sessions and ongoing daily meetings with key members of the technology team, Agility documented detailed requirements, underlying software and infrastructure, various internal and external users and data sources, and general business processes associated with both the current- and future-state platforms.
To further investigate and demonstrate the suitability of a Salesforce platform for HR management processes, Agility also created proofs-of-concepts (POCs), snippets of functionality that tested core Salesforce capabilities against agency use-cases. The team worked closely with the customer program team to define the objectives of each POC and to ensure relevancy among the larger stakeholder audience. Additionally, to foster education and engagement among the legacy development team, Agility guided select developers on the customer side to collaboratively build-out certain aspects of the POCs.
In conjunction with this hands-on training, Agility also helped the agency work through revised staffing models that aligned with a future Salesforce-based environment. These exercises helped the agency further refine immediate as well as long-term budget requirements.
Key deliverables and outputs:
A Salesforce architecture and solution design – this document mapped existing technology components including data sources, integration layers, and various HR processes to a high-level Salesforce architecture. It included an estimated level of complexity related to the amount of configuration, customization, and data integration required to re-platform existing technology on Salesforce.
User stories – written with the implementation vendor in mind – these were to capture at a high-level key business and functional requirements and to provide insight into the breadth of the potential re-platforming scope.
Implementation plan – a document that presented options for the order and timing of deployment for the different components associated with each implementation approach.
The Results
The agency has a foundational, actionable plan from which it can compile funding requests for staff, implementation vendors, and licensing tied to estimated release dates. Additionally, it received insight into Salesforce capabilities and targeted hands-on training to further their understanding of the benefits and limitations of the platform.
Visibility across the entire DevOps toolchain, versus a single tool, exposes overall performance, including areas in the process that may need improvement.
Connect Planning, Coding, & Orchestration Tools
Model The DevOps Pipeline
Automate Deployments By Accelerating Change
Evaluate & Monitor DevOps Process & Results
Visualize Interactions & Results Across A Pipeline Execution
Streamlining helps to lessen manual burdens on resources, reduce risk exposures, identify vulnerabilities, and improve response times to mission-critical issues.
Whether you are working on FISMA, FedRAMP ATO, PCI-DSS, or HIPAA compliance, we can design and institute strategies to better manage your risk, compliance, and governance against business objectives. Agility specializes in Identity & Access Management (IAM), Vulnerability Assessment, Penetration Testing, Cyber Risk Management & Auditing to secure access to data and applications across all endpoints. We approach and deliver projects in accordance with the NIST Cybersecurity Framework.
DevOps
We are strong believers in the principles of IT environment governance and Change Release Control. We have coached countless organizations on best practices to improve the seamless deployment of code to production on a continuous basis. Our consultants bring a deep understanding of private, public, and hybrid cloud architectures, workload types, migration patterns, and CI/CD tools. We will partner with you to identify and apply the appropriate practices and tools needed to effectively integrate code into increasingly complex, distributed, and diverse environments.
Program Management
We have experienced program managers with expertise in delivering complex, enterprise solutions within an agile framework. We collaborate closely with clients to define and deliver value across the lifecycle. For nearly a decade, Agility has applied proven planning methods and expertise with a focus on program and project goals and outcomes. Our approach to program delivery will help ensure your initiatives experience more efficient processes and controlled costs, schedules, and scope without compromising quality.
Development & Configuration
Our Certified Developers and Architects follow industry standards, design patterns, and security principles to develop enterprise solutions using both ground-to-cloud and cloud-to-cloud integration. Using cloud-based platforms, Agility can work with your teams to design and implement a range of business applications from stand-alone, low-code applications to more complex, customized applications designed to integrate into large-scale, enterprise environments and to accommodate data storage and complex business process automation.
Cloud Migration
We help organizations move to Cloud Infrastructure to accelerate their digitization plans to spur innovation, speed up go-to-market strategies, and enhance the customer experience. We help you to develop migration strategies to determine workloads to move to the cloud, which to be kept on-prem and which new capabilities and applications to add once in the cloud. Use cases defined upfront enables our customers to create a solid strategy and sets the foundation for a trouble-free migration.
Enterprise Architecture
Agility architects the overall application landscape, including design, data synchronization, ATO compliance (FedRAMP), and integrations with other Information systems. We build business architectures with a focus on outcomes while standardizing and optimizing processes. Our approach is to holistically analyze end-to-end processes for EA to help BPM evolve from a project to a center of excellence (CoE).
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